Your help center, knowledge base, and support articles live in the same repo as the product. When the code changes, the docs are right there to update. No more 3-day gaps between shipping a feature and telling customers how to use it.
Help docs always fall behind the product. Not when they live in the repo.
Feature ships Monday. Help article updated Thursday. Customers confused for 3 days.
Feature and help article ship in the same PR. Zero gap.
Support writes "click the Settings button" but Engineering renamed it to Preferences two sprints ago.
AI reads the actual UI code and suggests the correct label automatically.
Help center lives in a CMS. Nobody remembers to update it when the product changes.
Help content lives in the repo. The PR won't merge until docs are reviewed too.
Renamed an API field? The help article referencing it is in the same repo. Update both in one PR.
AI reads your actual code when helping you write support content. No more screenshots of outdated UIs.
Support writes the article, engineering reviews the technical accuracy. One PR, one workflow.
Bug fix on line 42, updated help article on the same branch. Customers see the fix and the explanation at the same time.
Support doesn't need to bug engineering for every detail. The AI terminal reads the codebase and helps you write technically accurate help content.
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